The Station Clinic - Toronto, Ontario

Nicolas Salazar

The clinic used to have great service but over the last 2-3 years it has been on a heavy decline to mediocre at best. Worst of it is certain patients get special treatment, as I just saw somebody coming in with an appointment book for this Saturday at 10:15. Everybody waiting was upset because we all know Saturdays it is on a walk in basis ONLY. I have already found a new doctor. Can't wait to move on.

Erjona Tufa

I have been their patient since they opened and I love this clinic. The doctors, the hours, the reception, the pharmacist, they all deserve 5 stars except Dr. Tam who deserves 6 stars.
I have taken my kids there since they were born and with Covid in the middle I have visited this clinic plenty of times, more then I wish I had and it was always been a good experience.

romario reano

The absolute worse family doctor I've ever had. Just want to rush patients swipe your Ohip and send u on your way. They look up symptoms and treatments on Google. Receptionist are rude and hate their job. It's a complete joke

Bruna D

After struggling for years to find a good family doctor, I found this one by accident and couldn’t be happier.
Dr. Yael Pecchioli is the kindest most patient Doctor who is willing to go above and beyond to help with any concerns I have. I have never felt judged when bringing up any concern to her. I also appreciate that if she doesn’t know something she is honest but will do research to better understand.
The clinic is also very clean and reception is very friendly and easy to get a hold of. They make it super simple to make appointments.

Laura Ta

I love that this is my doctor's office, and I tell everyone to go here.

I trust the administrative team here, and I know they do their absolute best, even when they have to tell me something I don't want to hear. They offer whatever solutions they have at their disposal. I know they get a lot of flack (stop yelling at them!), but it's got to be hard being the administrative team for hundreds of patients, and they always have our backs.

My doctor is amazing - she is kind, compassionate, funny, and is supportive. I feel heard, which is a welcome change from many other medical experiences I've had. She genuinely cares for her patients and her line of work.

The facility is always spotless and safe. I highly recommend!

Hootsville

The receptionist's service is not up to par, leaving patients feeling extremely disappointed and frustrated. Their inability to respond adequately to appointment bookings over the phone leads to countless wasted patient calls, causing unnecessary stress and inconvenience. Furthermore, their failure to fulfill their promise of returning calls demonstrates a complete lack of consideration for others' valuable time. This lack of professionalism and disregard for patients' needs is deeply disappointing and reflects poorly on the overall quality of the healthcare facility.

L L

Just moved to this area and thought to get a family doctor nearby. Their website said 'welcome new patients', while tried to registered online, Website not really functioning properly for a while, and called a few times nobody answered. Finally, a few months later I was able to registered online successfully and booked an appt, had to wait for almost 10 hours to get the result of 'declined' , saying that since I am not a registered patient, and no more other alternative suggestions or help from the admin. Obviously, they don't welcome new patients and don't care at all. Don't waste your time!

Victoria L

1.5*
There are rarely any availability for an in person visit, the appointment available is often 2 weeks out, which you are probably recovered by then. To book appointments and receive messages from the clinic, each person has to have an account on their online system, including kids, so every person has to use a unique email address. If, god forbid, you mix them, they will keep rejecting you, no flexibility there. They also won’t let you see another doctor at that clinic even your doctor is unavailable, no matter the urgency. Even though they strongly discourage you to see outside clinics, I try to abide to. My tried to make an urgent appointment for my kid once, letting the doctor and receptionists know how uncomfortable and painful it was for my kid to do a regularly necessary activity, her doctor had to leave right at noon but they won’t assign someone else to help either. I ended up using Polysporin and she was already almost fully recovered by the time we got to the see the doctor a week later, who prescribed steroid cream. If you’re late, the receptionist makes a point of burning this fact into your brain, don’t bother with your reasons, understandable but most people already feel really bad.
I travelled to another province in Canada and forgot my daily prescription pills, so I called my doctor to send a prescription. She wouldn't do it because she's only licensed in Ontario, even though I let her know she can send it to a pharmacy in Ontario and the pharmacy in my current province can request emergency stash but she wouldn't do it and was ready to hang up and I was on my own, local doctors didn't take health cards from another province. Feel like she doesn't care about my health at all.
I called my last doctor for a prescription and he did it right away.
My last doctor had very long wait times but was always available and easygoing. He didn’t charge for trivial requests but this clinic charges for EVERYTHING.
End off on a positive note, wait times are short, doctors are very nice when you talk to them.