MedEx REH Medical Inc - Spanaway, Washington

Kelley Ehresman

I was so impressed with this company when we had our lift installed on our car. The VA contracted with them for my lift for my scooter. So friendly and helpful. We are now in need to rent another scooter for a week and called them up. They returned the call and they are setting us up with one. I really appreciate these guys and how they are committed to outstanding customer service.

Mary Munro

After an automobile accident in October of 2017, I have been limited to the interior of a 950 square foot condo, and trips out to the car for either doctor appointments or dining out. Not terribly exciting, but rather on the “drive one stir crazy” side. All that changed today at MedEx, Inc. when I rented a motorized scooter. It separates into “Five Easy Pieces” (a movie starring Jack Nickelson and Karen Black that is worth watching if only for the diner scene) and one of the gents there was kind enough to write out simple foolproof instructions of assembly for me. To dissemble, I just turn the paper upside down. I announced my rental to my husband and he put it together. For the first time in almost two years, I was able to go on a stroll with him and my little dog. We were both smiling so hard, our faces hurt. The scooter I rented was not a high ticket item on the retail end, but it turns on a dime, manages gravel, speed bumps, and low inclines without much aid from me edging it up a hill, etc.

The atmosphere at MedEx was fun and relaxing. The staff and I chided each other, discussed the Skinny, soy, no gluten, extra foam Starbucks latte on the latest segment of GOT, Jane Fonda, slugging vodka from her flask in a big box store, screaming for all to hear that she was NOT a cart person, on the show, “Grace and Frankie” and lots of other trivia and fun things. It made facing the fact that I am now and will forever be a ‘cart person’ a whole lot easier.

As far as price goes, the rental per month was way below other rental places. I figured I needed the scooter for two to three months. I was surprised when I was charged in advance for all three months as there was a record of my card on file, but being me, I didn’t say anything. The excitement, the joviality, and the promise of the entire transaction had me in nirvana. My husband, not being present, did not share my nirvana, nor my closed mouth attitude at draining our checking account, just when the bills are due. I plan on working out a month to month payment in the morning. Since the atmosphere has been so friendly and professional thus far, I do not see a problem in fixing this to my spouse’s satisfaction.

I really think that MedEx goes above and beyond normal retail expectations. As the equipment they are dealing in does not represent a super happy time in one’s life, acceptance comes easier due to the kindness and thoughtfulness of the staff. The showroom is quite attractive and many options available. As my body continues to rebel on me, I see myself returning to MedEx. Thank you all.

Mary S. Munro

Patricia Stolle

My older son was involved in a motorcycle accident and broke both legs. To break him out of Harborview after 2 weeks, I needed a wheelchair and a commode. My Dad had always used this business for his scooter repairs/lift chair/medical supplies and the staff was always welcoming and friendly to the old cranky senior ;-)...so this is where I went first. The staff was AWESOME, renting me the wheelchair with special leg attachment and advising me where to look for the commode (they didn't have the one I needed). I had no idea how long I would need the chair, so rented for the week...then still needed it for a week. I figured out that I was going to need it for at least another 2 weeks. REH went ahead and switched me from weekly to monthly, saving my now unemployed son money he doesn't have and most likely won't get from the underinsured driver that turned in front of him...Thank you.

Shaun paul Williams

So I have a electric wheelchair and the yellow maintenance light flashes I went and bought some battery's and still having issues do u fix this kinda thing

Vickie Coleman

I purchased a mobility scooter through SpinLife and requested the white glove delivery service.. That was MedEx. Professional, and knowledgeable, and prompt. Even though didn't purchase from them, would recommend them to anyone in need of medical equipment.

Jake

Just had best experience with the owner of this establishment. I purchased batteries for my mother in laws electric wheelchair and was having difficulties with the installation. He sent me diagrams and talked with me over the phone and walked me thru the process, mind you this was after hours and you just dont see that kind of customer service any more...we will definitely be back for all future wheelchair and scooter needs...

Michelle Axlen

This medical supply store has a large selection of items from hospital beds, wheelchairs, scooters, power chairs, lifts, ramps, bath aides, lift chairs, and much more. If it’s not in store it most likely can be ordered. They offer technical services of trouble shooting and repairs. The store is clean and well organized for quick and easy service.
I have shopped here and several other places for medical supplies and this one is my favorite by far. I recommend it to everyone I know having surgery, or needing some type of aide to make life easier.

fred jordan

RIP-OFF ALert- Way OVER Priced!! They quoted $700 for batteries that cost 350 everywhere else. It's obvious a markup issue- I would not go to this place. They might as well tip you upside down until your money drops. Go somewhere else, odds are that you will pay less